Privacy Policy

Who we are

Indi is a record-keeping tool for Australian sole traders and ABN holders, operated by INDI APP (ABN 69 591 614 728). It is currently in early access and free to use. Indi is not accounting software, does not provide tax advice, and does not process payments.

What we collect

• Account details — your name, email address and, if you use Google sign-in, the basic profile information Google shares with us.
• Business details you enter — your ABN, GST status, work type and financial year preference.
• Records you create — income entries, expenses, business-use percentages, invoices, client names and email addresses you add to invoices, and recurring cost prompts.
• Files you upload — receipt images and documents you attach to expenses.
• Feedback you send — the message, category and optional email address you submit through the in-app feedback form.

Indi does not connect to bank feeds, does not import transactions from your bank, and never asks for banking logins or card details.

How we use it

We use your information to run the app for you: to store and display your records, calculate totals and your Tax Pack readiness, generate invoices and exports, keep your account secure, and respond to feedback or support requests. We do not sell your information and we do not use it for advertising.

Where your data is stored

When you are signed in, your records are stored in Indi's hosted database and file storage, not only on your device. Access is restricted so that each account can only read and write its own records. Data is transmitted over encrypted connections (HTTPS) and encrypted at rest by our hosting provider. The public demo page shows a fixed set of sample records for Alex; nothing you do there is saved.

Subscription and payment data

If you subscribe to Indi Plus, payment is processed by Stripe. Your card details are entered directly into Stripe's secure checkout and are never seen, stored or handled by Indi — we only receive a reference to your Stripe customer and subscription (such as your plan, renewal date and subscription status), which we store against your account to unlock your plan. Stripe stores and processes card data under its own PCI DSS Level 1 certified security program. You can update or remove your payment method at any time through the Stripe billing portal, and cancelling stops future charges without affecting your records.

Cookies and advertising

We use the Meta Pixel, operated by Meta Platforms, to measure how our advertising performs. When it is active, Meta receives your page visits on this site, a confirmation when a visitor creates an account, and when a visitor starts a paid subscription. We do not send Meta your email address, phone number or any other identifying details. In regions where consent is required, the pixel only runs after you accept cookies in our banner — you can reject or change your choice at any time via “Cookie settings” in the footer, which takes effect immediately. You can also manage ad preferences directly in your Meta account settings.

Service providers

We rely on third-party providers to host the app, store your data, run authentication, process subscription payments (Stripe) and deliver email. These providers process data on our behalf under their own security and privacy terms, and may store data outside Australia. If you sign in with Google, Google handles that authentication step.

When you share a Tax Pack

Creating a share link for your accountant stores a read-only summary of your totals, category breakdown and readiness score against your account. Anyone with the link can view that summary until it expires (30 days) or you revoke it. Receipts and invoice client details are not included in the shared summary. Share links are not indexed by search engines. Revoke a link at any time from the Tax Pack page.

Your choices

• Export your records to CSV at any time from the profile menu.
• Edit or delete individual records, receipts and invoices as you go.
• Clear all of your records in one action from the profile menu. Cleared records move to Recently deleted until you remove them.
• Delete your account entirely. We keep a private recovery copy of your records and files for 30 days in case you change your mind, then permanently delete it.
• Turn on two-factor authentication from Sign-in & security.

How long we keep it

We keep your records for as long as your account is open, because tax record-keeping usually spans several years. When you delete your account, your records, uploaded files and login are removed. Backups held by our hosting provider may persist for a short period before rotating out.

Messages and contact details you send through the feedback or express-interest forms are kept for up to 12 months, then deleted automatically.

Children

Indi is intended for adults running a business under an ABN.

Changes to this policy

Indi is in early access and this policy may change as the product develops. We will update the date at the top of this page when it does.

Contact us

To ask a question, request a copy of your information, or ask us to correct or delete it, contact us at support@app-indi.com or use the Feedback button inside the app.