Terms of Use

About Indi

Indi helps Australian sole traders and ABN holders keep track of income, business expenses and invoices, and export a summary at tax time. Indi is operated by INDI APP (ABN 69 591 614 728). By creating an account you agree to these terms.

Not tax, legal or financial advice

Indi organises the information you enter and highlights what may be relevant at tax time. It does not tell you what you are entitled to claim, and nothing in the app is tax, legal, accounting or financial advice. Deduction categories, business-use percentages and readiness scores are prompts based on your own entries. Always confirm your position with your accountant, a registered tax agent, or the ATO before lodging.

What Indi does not do

• It does not lodge tax returns, BAS or any other return on your behalf.
• Quarterly BAS Report provides draft cash-basis GST figures from your synced records and GST checks, not a determination of your GST obligations. Confirm eligibility, adjustments and completeness with your accountant. Indi does not handle payroll or superannuation.
• It does not collect or process invoice payments — clients pay you directly into your own bank account. Indi only records whether you marked an invoice as paid.
• It does not connect to bank feeds or reconcile accounts.

Your account

You are responsible for keeping your sign-in details secure and for the accuracy of the records you enter. Use Indi only for your own business records, and don't upload anything unlawful or anything you don't have the right to store. We recommend turning on two-factor authentication.

Your records remain yours

You keep ownership of everything you enter. You can export your records to CSV, share a read-only Tax Pack summary, and delete individual records or your whole account at any time. You are responsible for keeping your own copies of records you need to retain for tax purposes — the ATO generally expects business records to be kept for five years.

Plans and payment

Indi offers a free plan and a paid Indi Plus subscription, billed monthly or annually in Australian dollars. Subscriptions are processed by Stripe: your card details go directly to Stripe's secure checkout and are never stored by Indi. We only keep a reference to your subscription (plan, status and renewal date) so we can unlock your plan. Subscriptions renew automatically until cancelled — you can cancel or manage your payment method at any time from Plan & billing, and cancellation takes effect at the end of the current paid period. Founding member offers (including free access periods and first-year discounts) apply as described at sign-up. Prices are in AUD; Indi is not registered for GST, so no GST is added.

Cancellation and refunds

Cancelling or switching to Free stops automatic renewal at the end of your current paid period. You keep Indi Plus until that date, and your existing records remain available to view and export afterwards.

We do not offer change-of-mind refunds or refunds for unused subscription time. This does not limit your rights under Australian Consumer Law, including any refund or other remedy you are entitled to by law.

For billing issues or a refund you may be entitled to by law, contact support@app-indi.com.

Early access

Indi is in early access. Features may change, be added or be removed while we develop the product, and there may be interruptions or errors. If plan pricing changes, we will tell you before any new charge applies.

Availability and liability

Indi is provided on an "as is" basis and we don't guarantee uninterrupted access or that your records will be free of errors. Nothing in these terms excludes, restricts or modifies any consumer guarantee or right you have under the Australian Consumer Law that cannot lawfully be excluded. Where we are permitted to limit our liability, our liability to you is limited to resupplying the service. To the extent permitted by law, we are not liable for tax outcomes, penalties or losses arising from records you entered, decisions you made, or reliance on the app instead of professional advice.

Ending your use

You can stop using Indi and delete your account at any time from the profile menu. We may suspend or close an account that is being used unlawfully or in a way that harms the service or other users.

Governing law

These terms are governed by the laws of Australia.

Contact

Questions about these terms? Email support@app-indi.com or use the Feedback button inside the app.